The Khyber Himalayan Resort & Spa

The location, the service and the food were spectacular. Hands down one of the best resorts in the country. The wonderfully talented musician playing the santoor and the rabab adds another star to the ambience. Without him the ambience would definitely not have been so soulful. The heated pool with the wonderful view of the mountains is a god-send for instagrammers :). The swimming pool area could be warmer, so that one doesn't feel cold when you step out and go to the changing room.

Not at all value for money. With such an amazing location and a luxurious property; one really needs to goof up with service aspect to get a 2 star review. An urgent need to change the chef team is warranted. Tasteless meals and very minimal options available. The administrative staff has no hospitality etiquette; going about everything in a robotic manner. There is no conversation that they make for the guests to feel comfortable. Having said that, any call for room service is promptly attended to. We had visited Taj Vivanta at Srinagar last year and everything there was absolutely spot on. Yet to find 10/10 hospitality at any other place after having visited Taj Vivanta- Khyber needs to take coaching from their staff and chef services. The location of Khyber is amazing and the rooms are flawless but all these need to be backed by services as well.

Where do i even begin , this resort is located at one of the best destination , those breath taking views of mount apharwat all thode pine trees covered in snow , the ambience was serene and beautifully designed — a perfect escape from the chaos of daily life. The food was exceptional, with every meal bursting with flavor and beautifully presented. What really stood out was the service the staff were warm, attentive, and always welcoming . Highly recommended for anyone looking for luxury, comfort, and an unforgettable experience !!!

Our stay at The Khyber Himalayan Resort & Spa in Gulmarg was a truly memorable experience. The property itself is breathtaking — surrounded by snow-capped peaks and pine forests, offering both luxury and tranquility in perfect balance. What stood out most, however, was the exceptional service we received throughout our stay. The restaurant staff were consistently attentive, warm, and professional, ensuring every meal was an experience to remember. Arif from the restaurant team was attentive and courteous, ensuring our dining experience was consistently delightful. It was clear that this high standard of service is a reflection of Mr. Bilal’s outstanding leadership. As the restaurant and event manager, he sets an inspiring example for his team — leading with grace, attentiveness, and genuine care for guests. Mr. Bilal took the time to personally ensure that every detail was perfect, and his calm professionalism made us feel valued and welcome. It’s rare to encounter such dedication in hospitality, and it elevated our entire experience at The Khyber. We would also like to commend Humaida, the housekeeping supervisor, and Suhana from the housekeeping staff for their excellent service, especially their personal touch, always with genuine smiles and thoughtfulness. We look forward to returning and highly recommend this hotel to anyone visiting Gulmarg.

I recently stayed at the Khyber Himalayan Resort & Spa in Gulmarg, and it was an unforgettable experience! The hotel's luxurious amenities, stunning views, and warm hospitality made my stay truly special. I'd like to give a special shoutout to Nazima, who was incredibly helpful and made sure I had everything I needed. Her kindness and dedication to her work were truly impressive! I'm also extremely grateful to Chef Dipanshu, who went above and beyond to ensure I was served special Jain food during my stay. His attention to detail and willingness to accommodate my dietary needs were truly appreciated! The hotel's restaurant served delicious meals, and the staff were always eager to please. The property is beautifully maintained, and the views of the surrounding mountains are breathtaking. I highly recommend Khyber Hotel to anyone looking for a luxurious and relaxing stay in Gulmarg. Thank you, Nazima, Chef Dipanshu, and the entire team, for making my trip so special!"